1. Do I need to have programming skills to create and customize my online shop?

2. Do I need anything else other than the Aruba Pack to start selling online?

3. Is it possible to group countries into regions?

4. Is it possible to choose whether to display the prices with or without VAT?

5. How long will it take to configure my online shop?

6. How can I upgrade my shop?

7. Is there a technical support service?

 

 

1. Do I need to have programming skills to create and customize my online shop?

You can create and customize your shop using the design TEMPLATES, the graphic interface, the content editor and WYSIWYG design. Thanks to this, you don’t need to have specific programming skills. In any case, users that are familiar with HTML can use their knowledge and skills to make changes as they wish directly on their website.

*NB.: We specify that we do not provide support for errors arising from custom HTML/CSS or JavaScript coding.

 

2. Do I need anything else other than the Aruba Pack to start selling online?

No, all you need are your products. The Aruba Pack includes everything you require, like: hosting to put yourself on the web, a domain, email addresses and storage space on the Aruba servers. All included so that you can start selling online as easily and quickly as possible. In some cases, you will need to create accounts for certain functions, like PayPal integration.

 

3. Is it possible to group countries into regions?

Yes, countries in certain regions can be grouped. This can be very useful to specify different delivery methods and delivery options.

You can reach this option from Settings >> Country settings >> Regions.

 

4. Is it possible to choose whether to display the prices with or without VAT?

Yes, you can choose to display the prices with VAT or without VAT based on the type of shop you have.

 

You can also adapt the type of tax you wish to apply based on the type of customer, so that companies  view the prices without VAT and private individuals view them with VAT.

 

5. How long will it take to configure my online shop?

With the help of the setup assistant your shop can be launched quickly, all simply through your internet browser without having to worry about uploading or downloading archives via FTP, nor installing any software. It’s easy and fast.

 

6. How can I upgrade my shop?

Simply contact Aruba and say that you would like to use another type of shop. Aruba will then upgrade your shop. 

 

By upgrading to a more advanced version you will not lose any data nor experience any service interruptions.

 

7. Is there a technical support service?  

 

There is a phone support service, and an email support service. Our Service Center offers both e-commerce and technology experts.

 

Service hours go from 9:00 to 18:00, Monday to Friday.