How to configure the email accounts of your domain with the IMAP service

The IMAP protocol may only be used once the activation of the IMAP Email service has been confirmed.

To avoid downloading all the incoming messages through the POP3 protocol unintentionally, before you configure an email account using the IMAP protocol, you need to delete the configuration that you previously made using the POP3 protocol.

The parameters for the configuration of the email accounts of your domain, using the  IMAP protocol, are the following:

Server for incoming mail :
Server for outgoing mail :
Account name : accountname@
Password: one chosen when creating the account

 * for the outgoing mail server you must tick the 'My Server requires authentication' box
For further information see our guides
Once you have configured the account, you will see the following folders:

Sent (for sent messages)
Trash (for deleted messages)

Once you have configured the account as an IMAP account you can also create customised folders which will be displayed to all the users who gain access via client or from the webmail. However it is NOT possible to set rules for the management of messages, unlike it is with POP3 email accounts.

ATTENTION!!! By using the IMAP protocol, the messages are saved on the server and all the users who gain access to the account, through client or from the webmail, can then view them. Should users select POP3 for the incoming mail protocol when configuring the account (without selecting the ‘Leave a copy of the messages on the Server’ option) they will download all the incoming messages found on the server and these will no longer be available to users who access the account using the  IMAP protocol.

Article ID: 3609, Created On: 2/25/2010, Modified: 11/5/2013